Experiencing An Emergency? Emergency Care Information

Hours

Mon – Fri
7:30am – 6:00pm
Saturday
8:00am – 12:00pm

*Boarding pickup and dropoff, medication, and food pickup ONLY.

Sunday
4:00pm – 5:00pm

*Boarding Pick-Up/Drop-Off*

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New Saturday Hours and Operational Changes

March 2020 was the 15th anniversary of our purchase of Central Animal Hospital! We are native Memphians who take pride in serving our community through animal health and have always tried to “be there” for our clients in need. Unfortunately, the national landscape of veterinary medicine has changed significantly over the past 5 years due to a shortage of available veterinarians. We were a 2 doctor practice until June 2019 but Dr. Karnes has shouldered an entire load of cases since then and will continue to do so until we can find the right associate to join our practice.

We no longer offer veterinary services on Saturday due to a veterinary staffing shortage. We will continue to sell prevention, prescription diets, and pre-filled prescriptions for active patients from 8 am until Noon on Saturday. We will also intake and discharge boarders during those hours. We will not be able to fill prescriptions on Saturdays.

If you have a major medical issue on Saturday morning, you should proceed to an animal emergency clinic. If your pet is experiencing a minor issue and you are not sure if you need to seek medical attention before Monday, call us at 901-274-1444 and speak to the technician on duty. After hours we provide a call service called GuardianVets. GuardianVets is staffed by trained veterinary professionals who can talk you through the issue. The professional will make a recommendation based on the situation.

Thank you for your understanding regarding this change. As always, we love our clients and patients and will continue to do everything we can to keep them healthy and happy! Please contact me if you have any questions or concerns about this change.

Steve Karnes
Manager